Technical Support & Helpdesk
Expand your in-house team at a fraction of the cost and improve your client’s experience.
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Effective Support Tools
24/7 Customer Support
Flexible & Scalable Plans
Both your client’s data and your own, are safe with us. CallFasst complies with industry best-practices to ensure confidentiality.
Why Choose CallFasst?
There are multiple benefits to outsourced technical support services.
CallFasst provides outsourced support for all tiers, with national or international range.
When customers contact your tech support they are already unhappy, so our priority is to provide effective and thoughtful assistance, aiming for first call resolutions whenever possible.
Improve your client's experience and overall satisfaction with a multichannel customer support strategy.
Our integration roadmap takes 3 weeks on average, including all integrations with your systems.
Our main Quality Indicators:
Our specialists will feel like a true extension of your company.
Your customers become our customers, and we will provide them with the professionalism, dedication and knowledge they would expect of you.
Our team take your very own training course and are ready to pass the knowledge to future recruits.