Why
CALLFASST?

A GREAT EXPERIENCE FOR YOUR CUSTOMERS, A GREAT DEAL FOR YOU.

At CallFasst, we work as if we were part of your business.

We give you our 7 main reasons to consider us as your commercial partner:

Savings

We have proven to be a great option for businesses that require a near-shore or off-shore BPO, making them save up to 30%.

You will not need to invest in new facilities, equipment, hiring personnel, training and administration. We cover all that for a single rate!

Flexibility

Our rates are based on the number of hours you need, so we adapt to your process service and your daily needs .

Experience

More than 20 years providing Contact Center services such as Customer Service and Technical Support.

Capacity

With more than 2,000 workstations and our safety connections, we are able to guarantee contact center services 24/7 all year long.

In-House Technologies

With our own Development Area, we are constantly creating our own technologies and apps adapted to specific needs of our clients.

Multichannel

We provide a comprehensive customer experience through telephone, social networks, SMS, e-mail and webchat.

The value of our certifications

We are committed to provide our services in accordance with international quality and safety standards. That is why we are ISO 9001:2015 and ISO 27001:2013 certified. Our staff has also been certified in COPC and ITIL V3.

Certified Management System
ISO

OUR CLIENTS’ SECTORS