call center in spanish call center in spanish

Multichannel call center in Spanish

Contact Us

CallFasst is the ideal call center in Spanish for meeting your company's demands for global customer service since to our experienced personnel, contemporary infrastructure, and comprehensive services. For specialist client support all over North America, we are simply the greatest contact center to engage with.

CallFasst provides competent assistance to both international and domestic businesses, ensuring client and consumer contentment with professional contact center services. There are literally hundreds of contact center agencies available, but you will find we offer that special something maybe your company is looking for.

A call center in Mexico with international services

We work on a daily basis in searching for the best alternatives, depending on our client´s own needs. For your business, we provide the finest human capital with minimal investment impact.

With more than 1,700 workers collaborating across three key call centers strategically positioned throughout Mexico, our team has over 4 million interactions with clients each month and 2,100 phone lines. We are the only company in the country with this kind of presence, and we are bound to continue growing stronger.

callfasst us banner callfasst us banner resp

THIS IS CALLFASST

CUSTOMER SERVICES

Our personalized programs include frequent technological improvements and top-notch call center in Spanish. To guarantee that our clients receive the best possible service, and our request handlers follow up on all employees' interactions in a timely manner.

Our courteous, multilingual customer care reps can help you with the following services:

  • Assist in multichannel campaigns
  • Clarifications and questions
  • Accounts receivable
  • Order taking and order entry
  • Products/services information
  • E-mail and SMS reminders
  • Provide information
  • Registration/cancellation services
  • Virtual campaigns
  • Reservations/appointments

TECHNICAL SUPPORT

Our clients value the same high quality and professionalism in our technical support. Our call center in Spanish gives information, follow-ups, and advice to tough customers. We appreciate them for their trust in our skills and knowledge.

Customer satisfaction is something that we always insist on at CallFasst. That's why all our employees behave with the utmost professionalism when it comes to dealing with technical issues. We're very proud of our call center team, who answer your calls day in and day out, providing the following services:

  • Reduced abandoned calls
  • Improvement in window of attention equals more satisfied customers
  • Resolutions in the shortest time
  • Real solutions on each call; the best assistance
  • Answer the biggest number of customers

COLLECTION

You may improve debt recovery rates more quickly than previously with a thorough examination of each debtor's background. We personalize our programs to fit your company´s needs and use this data to enhance debt collection.

We provide an efficient and professional debt recovery service to a wide variety of clients. We tailor our debt recovery services to each client depending on their requirements, leaving no stone unturned in the pursuit of debt collection. Our collection advisors have implemented consumer credit systems that allow us to monitor debtor activity wherever possible.

TELEMARKETING PROGRAMS

We've been in the telemarketing business for a long time as a call center in Spanish. That's why we optimize the administration of all types of warranties so that you can keep your customers happy. You may then concentrate on other elements of your company and leave us the task of setting your brand's awareness or developing your marketing campaigns.

A solution to every specific industry.

We develop specific call center help desks for our industrial-dedicated customers. We can deal with power failure emergency calls, damaged line demands, emergency notifications, event notifications and much more.

Airline companies find helpful our programs dedicated to sell and book customer deals, get awareness on one-time promotions, refunds and specific needs related to the airline industry.

A modern-day healthcare company must deal with promotions, emergency calls and pushy patients, We can also help these type of companies by developing customized scripts, and patch/dispatch calls.

TOURISM
TOURISM
TELECOMMUNICATIONS
TELECOMMUNICATIONS
IT
IT
MARKETING
MEDIA & MARKETING
FINANCIAL SERVICES
FINANCIAL SERVICES
E-COMMERCE
E-COMMERCE
MUSIC
MUSIC
AIRLINES
AIRLINES
AUTOMOTIVE
AUTOMOTIVE
GEOLOCATION
GEOLOCATION

Multichannel Support

With CallFasst, you can expect the best experience for your customers. Our client support multichannel solutions will assist your organization in connecting with all of your clients and potential customers. As a call center in Spanish, we provide the opportunity for your customers to make queries through multiple channels including phone calls, emails,  online chat and social media.

You will get integrated solutions in a single place! You can now engage with your clients from any platform at any time. Furthermore, our 24/7 team supports you 365 days of the year.

  • people Voice Call Support
  • phone Email
  • sms SMS Communication
  • chat Chat Support
  • social media Social Media
  • sms Automated campaigns
callfasst us beneficios callfasst us beneficios 2

CallFasst provides worldwide firms with custom-built call center in Spanish solutions that are adaptable and scalable. We provide call routing, live response management, customer relationship management, and back-office support, as well as a wide range of options to meet your company's unique requirements.

CallFasst can help you in your daily operations while saving budget.

Contact Us