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Contact center technical support in English or Spanish.

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CallFasst is the greatest choice for meeting your company's needs for contact center technical support services. Our highly trained personnel, cutting-edge technology, and wide range of services have been developed to cover the market requirements of today. We are simply the finest technical support contact center in Mexico to call if you require specialized customer support across North America.

We offer competent assistance to both foreign and domestic companies, assuring client and consumer fulfillment in professional tech support contact center services. There are many hundreds of companies for hire, but the following details might assist you in determining which firm is best suited to your current requirements.

The best technical support for your customers

One of the reasons we are the finest option for hiring a contact center technical support is that we are constantly searching for your own interests. We provide excellent human capital while having a low-cost impact on your organization.

Our team has over 4 million interactions with clients every month, with hundreds of phone lines and the most cutting-edge communications technology accessible, thanks to our more than 1,700 employees working together in three key contact centers strategically placed throughout Mexico.

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THIS IS CALLFASST

CUSTOMER SERVICES

Our customer relationship management is a service that helps companies to form customer connections. As one of the top BPO contact center firms in Mexico, we provide some of the finest certified inbound contact center services and client technical support on:

  • Multichannel campaigns
  • Clarifications and questions
  • Accounts receivable
  • Virtual campaigns
  • Order taking
  • E-mail and SMS reminders
  • Products/services information
  • Reservations and appointments
  • Registration/cancellation services

TECHNICAL SUPPORT PROGRAMS

For the best contact center technical support services, we establish personalized resolutions in the shortest time; we expect our collaboration to respond to the greatest number of customers during working hours.

We are particularly meticulous in increasing the attention window of your clients; the more served and pleased your consumers are, the grater chances are they stay with you. We focus on developing this program within the hours agreed upon by our company.

We reduce abandoned calls and work to give a genuine answer on each call; we always provide the greatest assistance possible because we know your company's name is at stake.

COLLECTION

We constantly work to clear your past-due portfolio and manage your client database in order to charge according to results. If you have past-due payables, you might not know what to do. We think that our accounts receivable outsourcing services can assist, so you can focus on what you do best and leave the time-consuming, labor-intensive administrative tasks to us. We help all sort of companies by providing a full range of collection services for commercial receivables.

Let's work together efficiently so that your business can grow effectively. As a reliable company with years of experience in accounts receivable recovery, we have learned that the most important thing for our clients is to receive great results at the end of each month.

TELEMARKETING PROGRAMS

At CallFasst, we have a lot of expertise with contact center technical support and personalized telemarketing solutions. Nobody wants to be disturbed by any hassles related with these programs, as we understand.

That's why we optimize the administration of all sorts of warranties so that you can keep your clients aware of your latest products or services. You may then concentrate on other elements of your business, such as creating a great marketing campaign; we will help you to transform your campaign into a successful project.

A solution to every specific industry.

Within the travel & hospitality industry, our contact center technical support firm can assist international companies and businesses with personalized programs to answer customers´ questions, concerns and comments. We can also develop the most complex programs on demand hospitality.

Industrial-related companies may need some help on capturing valuable leads, offer live contractor answering services, opening a virtual receptionist program, message delivery, screening or transferring calls. Leave our team do their magic developing these services for you.

TOURISM
TOURISM
TELECOMMUNICATIONS
TELECOMMUNICATIONS
IT
IT
MARKETING
MEDIA & MARKETING
FINANCIAL SERVICES
FINANCIAL SERVICES
E-COMMERCE
E-COMMERCE
MUSIC
MUSIC
AIRLINES
AIRLINES
AUTOMOTIVE
AUTOMOTIVE
GEOLOCATION
GEOLOCATION

Multichannel Support

We want to make certain that you get the finest possible support experience as a client of CallFasst. Our contact center technical support programs will help your company to reach all your customers and your target market.

We provide the communication services you require, including phone calls, emails, chats, and SMS and social media messages.

  • people Voice Call Support
  • phone Email
  • sms SMS Communication
  • chat Chat Support
  • social media Social Media
  • sms Automated campaigns
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CallFasst offers international companies flexible and scalable plans for contact center technical support services. We specialize in call routing, live response management, customer relationship management, and back-office support with an extensive range of services that can be fine-tuned for your company's individual needs.

With a fast response time of each call, message, or e-mail and year-round assistance, we are here for you. Our friendly staff will become the cornerstone of our success as we provide top-quality service to all of our clients.

CallFasst can help you in your daily operations while saving budget.

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