What IVR is and how good it is for your business?
This is how IVR for business can improve your business Surely, from the first times you used the phone, you received a recorded voice answer. When you phoned 911 or when you wanted to dial from your cell phone, but the balance had run out. It is also likely that you received a call and, […]
Our IT and Infrastructure team: Technology for the benefit of customer service
Introducing our IT & Infrastructure area In a contact center it is essential to have reliable and constantly updated technology that allows to improve day by day the end customer experience and, at the same time, provide better performance and security to the companies that request their services. This is achievable thanks to the IT […]