Increase your revenue, minimize operational costs, and increase client acquisition with our telemarketing contact center solutions, specially tailored for your organization. You'll need a skilled partner to help you achieve any goal you set if you want to make your telemarketing operations even more successful.
We are a leading contact center service developer recognized for delivering quality, professionalism, and results through innovative technology, expert training, and good management. Our aim is clear: to give your customers with the finest customer care possible via cutting-edge technology, distinctive training methods, and effective management.
CallFasst is a renowned contact center in Mexico that specializes in telemarketing, management, and CRM. Its reputation for offering unrivaled quality, professionalism, and outcomes makes it one of Mexico's best-qualified contact centers for telemarketing, management, and CRM.
We've worked with both small and multinational companies from a variety of industries. We provide tried-and-true recruiting, hiring, training, and quality techniques for the contact center service outsourcing market, backed by current contact center service industry expertise. Quantity is not our concern; we're also concerned with call quality and client gratification.
Our telemarketing contact center offers world-class programs for customer care and personalized services. We organize e-mail and SMS reminders, registration and cancellation services for offshore companies located all over North America.
Our reservation and appointments setting programs help our clients to become more efficient in their everyday activities. We provide the most expert customer service programs as one of the top outsourcing contact center firms in Mexico.
Our technical support programs include the following activities.
These solutions are designed to offer customized technical assistance to your customers, depending on your products or services, as well as follow-up of concerns and information modules.
A recent study by Forbes shows that 43 percent of businesses are outsourcing their accounts receivable functions. By choosing to partner with CallFasst, your company can reduce costs, improve its cash flow and increase efficiency.
We can reduce your past-due portfolio and handle your client database. We are certain that our accounts receivable outsourcing solutions can help your company to recover accounts that have been thought to be lost.
We can transform your telemarketing campaigns to become even more effective with a professional sales team and top-of-the-line software.
All of our telemarketing efforts are tracked via a variety of indicators, including sales per hour, connection and occupancy, which allow us to take preventive and corrective actions, particularly in terms of performance.
We perform product knowledge validation with an in-house developed software that verifies that the product information, updates, and new offers are announced correctly and clearly, as well as a web evaluation that enables us to find areas of the product knowledge where there is room for improvement.
We offer our services to a wide range of industries, like healthcare-related companies. We develop personalized programs to help them as an in-house receptionist, appointment scheduling coordination, answer FAQs, screen calls, route to appropriate department, electronic health records and much more.
For the banking & financial industry, we offer a variety of services like:
Companies that are dedicated to the travel & hospitality industry may need assistance on establishing one-time promotions, refunds or selling and booking customer deals.
We provide the communication services you want, such as phone calls, emails, chats, and SMS and social media messages. We apply the tone of voice you want as we talk to your customers. Our content writers follow a style guide that is approved by you, or we can even suggest the best tone, depending on your company's public image.
Voice Call Support
Email
SMS Communication
Chat Support
Social Media
Automated campaigns
We provide mass telemarketing services to businesses of all sizes, as well as non-profit organizations, community groups, and individuals across North America.
Our telemarketing contact center solutions are tailored to fit your unique needs, and we use a variety of marketing channels to reach your target market. We have the experience and expertise to help you grow your business or organization, and our team is dedicated to providing you with quality service that will exceed your expectations.
CallFasst can help you in your daily operations while saving budget.
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