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A premium, specialized contact center for hire.

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CallFasst is the best option for meeting your business's demands for international customer services due to our highly trained employees, modern facilities, and comprehensive services. We are simply the best contact center to hire in Mexico for specialized customer services all over in North America.

CallFasst offers competent assistance to both international and local enterprises, ensuring client and consumer satisfaction in professional contact center services. There are literally thousands of contact center for hire, but the following information can help you decide which company suits better your current needs.

Hire a contact center with the best technology

One of the reasons we are the best contact center for hire is that we work on a daily basis looking for your own interests. We offer the best human capital without a significant investment impact for your company.

With more than 1,700 employees working altogether in three key contact centers strategically positioned throughout Mexico, every month, our team has over 4 million interactions with clients, with 2,100 phone lines and the most advanced communication technology available.

We are the only company in the country with this kind of presence, and we are bound to continue growing stronger.

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THIS IS CALLFASST

CUSTOMER SERVICES

Our top-notch service includes continuous technology upgrades and the highest quality contact center services available. To assure the greatest possible service for our clients, our request handlers follow up on all staff interactions in a timely manner.

Our friendly, multilingual customer support agents can assist you with the following services:

  • Accounts receivable
  • Assist in multichannel campaigns
  • Clarifications and questions
  • E-mail and SMS reminders
  • Order taking and order entry
  • Products/services information
  • Provide information
  • Registration/cancellation services
  • Reservations/appointments
  • Virtual campaigns

TECHNICAL SUPPORT

Our customers appreciate the same level and professionalism in our technical support. Our contact center provides information, follow-ups, and advice for demanding customers.

We can develop or follow your own multichannel campaigns to help you achieve the results you want for your business:

  • Answer the biggest number of customers within work hours
  • Improvement in window of attention equals more satisfied customers
  • Real solutions on each call; the best assistance
  • Reduced abandoned calls
  • Resolutions in the shortest time

COLLECTION

As a contact center for hire, we provide specialized solutions on debt collection for financial institutions, banks, and credit unions.

With a full picture of each debtor's profile, you may improve recovery rates faster than before. We adapt our programs to your business, and we use this information to improve debt recovery.

TELEMARKETING PROGRAMS

At CallFasst, we have a lot of expertise with telemarketing solutions. Nobody wants to be disturbed by any hassles related with these programs, as we understand. That's why we optimize the administration of all sorts of warranties so that you can keep your clients happy. You may then concentrate on other elements of your business.

A solution to every specific industry.

Within the travel & hospitality industry, our contact center for hire can assist international companies and businesses with the ability to book flights, change plans, rent cars and look for deals. We also allow customers to check status in their loyalty programs, find a virtual travel consultant and research airlines, online booking companies and hotels.

When brands are looking to increase their presence across social media, mobile shopping, IVR, self-service, email support, or live chat platforms they often need a contact center solution that will help them satisfy customer demand.

A modern-day contact center can serve as the foundation for these key business initiatives because it provides the ability to track performance metrics and enhance the customer experience across multiple platforms.

TOURISM
TOURISM
TELECOMMUNICATIONS
TELECOMMUNICATIONS
IT
IT
MARKETING
MEDIA & MARKETING
FINANCIAL SERVICES
FINANCIAL SERVICES
E-COMMERCE
E-COMMERCE
MUSIC
MUSIC
AIRLINES
AIRLINES
AUTOMOTIVE
AUTOMOTIVE
GEOLOCATION
GEOLOCATION

Multichannel Support

We want to make certain that you get the finest possible support experience as a client of CallFasst. Our customer service multichannel programs will help your company to reach all your customers and your target market.

We provide the communication services you require, including phone calls, emails, chats, and SMS and social media messages.

  • people Voice Call Support
  • phone Email
  • sms SMS Communication
  • chat Chat Support
  • social media Social Media
  • sms Automated campaigns
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As the best contact centers for hire, CallFasst offers international companies flexible & scalable plans for contact center services. We specialize in call routing, live response management, customer relationship management, and back-office support with an extensive range of services that can be fine-tuned for your company's individual needs.

With a fast response time of each call, message, or e-mail and year-round assistance, we are here for you. Our compassionate and friendly staff will become the cornerstone of our success as we provide top-quality service to all of our clients.

CallFasst can help you in your daily operations while saving budget.

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