contact center solutions contact center solutions

Customized contact center solutions for your business.

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Acquire more customers, reduce operating expenses and increase your income. That is the aim for acquiring contact center solutions for your company. If you want to make your telemarketing campaigns even more effective, you´ll need a professional ally to achieve any goal you establish.

We are widely recognized as one of the top contact center service developer, specialized in management and CRM for excellent quality, professionalism, and outcomes. Our mission is simple: provide our clients with the highest-quality customer support through innovative technology, superior training, and effective management.

The best contact center services

CallFasst is recognized as one of Mexico's leading contact centers for telemarketing, management, and CRM, with a reputation for providing unrivaled quality, professionalism, and outcomes.

We have worked with a wide range of both consumer and business telecommunication systems. We offer current contact center service outsourcing industry expertise, backed by tried-and-true recruiting, hiring, training, and quality procedures. We're not concerned with quantity; we're also concerned with call quality and client happiness.

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THIS IS CALLFASST

CUSTOMER SERVICES

We give all the information you need to get in touch with at the right time and in the appropriate format throughout your consumer's lifecycle. We offer contact center solutions and multichannel marketing campaigns that are intended to help you achieve your goals. Likewise, we're the ideal solution for firms of any size, regardless of their geographical scope.

  • Customer Care and Service
  • E-mail and SMS reminders
  • Registration and Cancellation Services
  • Reservation and Appointments

TECHNICAL SUPPORT

Contact center solutions are developed to give customized technical assistance and advice, follow-up of client issues, and information modules. We offer personalized solutions and professional advice of your products or services. Solutions are developed to give customized technical assistance and advice on how to operate, preventive maintenance and repair your products, as well as information modules for training purposes.

  • Improve your window of attention
  • More served and satisfied customers
  • Provide real solutions on each call, always with the best assistance
  • Resolution in the shortest time

COLLECTION

Due accounts are nothing but a nuisance, and most companies have one or more than one accounts dealing with the same thing. It is very important and beneficial for you to close all such accounts and we can help you delete your due accounts in no time at all.

We can help you retrieve overdue accounts receivables without jeopardizing your client relationships. Furthermore, if you want us to, we will advise you on payment terms that are appropriate for your company.

TELEMARKETING PROGRAMS

We offer the most reliable contact center solutions in telemarketing for businesses. We provide innovative, user-friendly programs that increase brand recognition and expand your reach to new people and markets.

Our contact center solutions in telemarketing services ensure that every call is a valuable connection. Valuable connections reinforce and create your brand awareness. They open up new opportunities, giving you a chance to present your product or service and establish yourself as the expert within your industry. Our telemarketing services ensure these valuable connections are made by every call. We're sending out our best team of highly trained professionals so that we give you the best possible service.

A solution to every specific industry.

We help E-commerce companies with up-selling and cross-selling programs, AI, chatbots, IVR, social media, email, chat and all the multichannel support at our disposal.

For our IT clients, we help them with early adopter customers and technology novice consulting with a 24/7 assistance.

Our contact center solutions also include the following services for clients on the healthcare industry:

  • compliance into every consumer touchpoint
  • improve patient satisfaction
  • omnichannel oversight
  • schedule appointments
  • verify patient coverage
TOURISM
TOURISM
TELECOMMUNICATIONS
TELECOMMUNICATIONS
IT
IT
MARKETING
MEDIA & MARKETING
FINANCIAL SERVICES
FINANCIAL SERVICES
E-COMMERCE
E-COMMERCE
MUSIC
MUSIC
AIRLINES
AIRLINES
AUTOMOTIVE
AUTOMOTIVE
GEOLOCATION
GEOLOCATION

Multichannel Support

Our multichannel campaigns are created to provide you with the success you desire, along with our highly trained staff, the most up-to-date technologies, and a first-rate infrastructure capacity. Our contact center services include several ways of communication using the latest technology.

  • people Voice Call Support
  • phone Email
  • sms SMS Communication
  • chat Chat Support
  • social media Social Media
  • sms Automated campaigns
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Our team of over 2,200 experienced professionals share a commitment to every client's satisfaction. We believe that excellent contact center solutions will open doors for us in the marketplace and increase shareholder value. Our technical excellence allows your customers to quickly and easily access information. Nothing is more important than the quality of our work to ensure that your customers receive timely information relevant to their needs.

As a contact center service provider, we are experts in providing services for large organizations, small businesses, community-based groups, non-profit organizations, and individuals all over North America.

CallFasst can help you in your daily operations while saving budget.

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